Submit a Return or Repair

Our Commitment to Quality

MegaPhase strives to be the most trusted provider of RF & Microwave cables and components through world-class service, technology and people. The products we design and manufacture are made with a true commitment to quality, not just because we have an ISO certificate–because we care that we deliver a product to you that works 100% of the time.

If your products have a problem, even if they break years down the road, MegaPhase has an aggressive warranty policy and service system that ensures your satisfaction or a refund.

Thank you for your business,
Bill Pote & the MegaPhase Team

Returns & Repairs Process

Building Trust Through Service Excellence

The MegaPhase Team is here to provide you excellent service even after the sale. Ensuring you have the appropriate product for your application is the best course of action to avoid product issues. However in the event you have a problem, we make it simple for you to return your product.

MegaPhase 5 Day Return Evaluation

Contact Us

Email or call us to trouble-shoot possible issues
and solutions and/or receive an RMA number for your return.
rma@megaphase.com
570-424-8400
Hours: 8:30 AM – 6:00 PM EST

Return the Products

Return the products to us with your completed RMA
Form and any supporting test data addressed as follows:
MegaPhase, LLC Attention: RMA (number)122 Banner
Road Stroudsburg, PA 18360-6433, USA

Repair or Replace

If the failed products are covered under warranty, our
production group will repair or replace the products on
priority status free of charge. If the products are not
covered under warranty, we will quote you a repair or
replacement using our standard lead times.

Complete the RMA Form Below

Fill out the form with the RMA and product details.

5 Day Evaluation & Report

Once the products are received at MegaPhase, we will
evaluate them according to our standard test
procedures and provide a written report and
recommendation to you within 5 business days.

Contact Us

Email or call us to trouble-shoot possible issues
and solutions and/or receive an RMA number for your return.
rma@megaphase.com
570-424-8400
Hours: 8:30 AM – 6:00 PM EST

Complete the RMA Form Below

Fill out the form with the RMA and product details.

Return the Products

Return the products to us with your completed RMA
Form and any supporting test data addressed as follows:
MegaPhase, LLC Attention: RMA (number)122 Banner
Road Stroudsburg, PA 18360-6433, USA

5 Day Evaluation & Report

Once the products are received at MegaPhase, we will
evaluate them according to our standard test
procedures and provide a written report and
recommendation to you within 5 business days.

Repair or Replace

If the failed products are covered under warranty, our
production group will repair or replace the products on
priority status free of charge. If the products are not
covered under warranty, we will quote you a repair or
replacement using our standard lead times.

Start a Return or Repair

RMA Form

Contact Info

Returns

Reasons for Return

RMA Status and Comments/Notes

Original Ship Date